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Community Manager in Hyde Park at Laramar Group

Date Posted: 12/7/2018

Job Snapshot

  • Employee Type:
  • Location:
    5550 South Dorchester Avenue
    Hyde Park
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Why should I work for Laramar? Laramar delivers an unparalleled level of service to the real estate industry. We have grown into a national company with corporate offices in Chicago and Denver. Our success is attributed to our people. We have a well-trained team of real estate professionals who love their work and honor their commitment to our clients and our residents. If you are seeking a position where your enthusiasm, passion, and creativity are welcome, join the Laramar team!

Where is the job located? 5550 S Dorchester Apartments in Hyde Park

Are there perks? Yes! Laramar offers medical/dental/vision insurance, flexible spending accounts, Company paid life insurance along with paid short- and long-term disability insurance, six paid holidays, a generous paid time off program, and offers a 401k with match up to 3.5%. 

The job: Community Managers are responsible for managing assigned community in accordance with Company policies and through instructions from Regional Manager.  Additional responsibilities include: 

    •Maintain an excellent customer service with your residents, clients, prospects and vendor partners
    •Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs
    •Establish and implement leasing goals, while managing an effective lease expiration program
    •Analyze operational information for impact on NOI, identify trends and recommend appropriate strategies and adjustments
    •Manage on-site staff with effective recruitment, training, motivation and development programs
    •Develop yearly operating budgets/forecasts and sales/marketing plans
    •Accurately create, prepare and convey all operational and financial data to the Regional Manager in a timely manner
    •Work with the owners to identify community goals and objectives. Be responsive and receptive to owners' needs, goals, and objectives
    •Maximize rental income while minimizing expenses through effective planning and control
    •Effectively monitor all income, including delinquencies
    •Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
    •Evaluate and recommend changes on rent/pricing strategies, and ensure ILS’, websites and printed material are accurate and updated
    •Analyze and evaluate monthly and/or quarterly financial statements. Write clear and concise owner's reports to substantiate the analysis
    •Effectively show, lease, and move in prospective residents; implement methods to ensure leasing associates achieve the highest standards with shopping report scores
    •Implement programs for resident retention and service request follow-ups
    •Introduce and monitor effective lease renewal programs
    •Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
    •Direct efforts to implement sales and marketing plans which effectively maximize rental income and result in high occupancy
    •Ensure that an adequate number of units are market ready
    •Follow the preventative maintenance program to monitor service request turnaround and ensure the responsiveness of the maintenance staff
    •Promote and teach safe work practices among on-site staff and ensure all safety programs are implemented and followed
    •Communicate effectively with owners, residents, and on-site employees
    •Provide training and motivation to leasing staff and ensure group training sessions are conducted as needed
    •Create staffing schedules and ensure they are consistent with community needs
    •Assist and ensure all customer complaints are handled promptly and appropriately

Job Requirements

Education and experience: 

    •High school education or equivalent is required; college degree is a plus but not a requirement
    •Three years minimum experience in residential property management or related field is required
    •Ability to fluently read and write English accurately
    •Ability to perform intermediate mathematical functions


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